See what all the satisfied customers are saying about Don Bacon Appliance Service Cincinnati! We give every customer the best possible customer service, and their testimonials reflect our quality work. Take a moment and read about the great experiences our customers have had! We hope you share your latest experience with us today!
"I was not home but my husband was and he was very impressed with the service he received from your tech. Normally, I'm home so this is the first time he has seen your company in action."
"Drew did a great job thanks!"
"I wanted to thank you for your repairing of my Maytag refrigerator. The work was done quickly and professionally. My appliance has never run better, thank you again."
"You guys were prompt and professional. The problem with my dryer was fixed faster than I expected and at a great rate."
"When my washer broke, you were able to repair it the same day without any hassle. I will definitely recommend you to all my friends."
"Your service was performed beyond my expectations. You guys were on time, professional, and worked quickly. Thank you so much."
Problem: Broken Frigidaire Refrigerator
Solution: Replaced Fan and performed routine maintenance.
"Thank you for all of your help in repairing my broken refrigerator. You guys were professional and offered the best price."
2/17/11
I just wanted to say what a great job Mike did when he was out. I have been meaning to write a letter since the repair in Feb. He removed all the food, fixed the freezer and placed all the food back in and marked the food that was bad. I couldn’t have been happier with the service.
Susan Y. Ft. Thomas Ky. 41075
3/18/11
On February 24 we had some repairs done on our dishwasher by Drew. I want to let you know how impressed I am with him. He was very professional and he answered my questions in a courteous way. He is a good representative of your company. I will recommend your business to family and friends because of Drew.
Bonnie K. Cincinnati Oh. 45247
3/9/11
I just wanted to say what a great job Dan and Justin did today. They were very professional and knowledgeable.
Ron T. Batesville, In. 47006
1/13/11
You are most admiral and I will never call anyone else but Don Bacon Appliance to repair my four refrigerators.
Audre S. Cincinnati Oh. 45244
1/27/11
I was very pleased with your service tech, and he did a great job!
Fran B. West Chester Oh. 45069
1/19/11
What a great job the technician did and I appreciate that you were able to rearrange the schedule for me.
Joyce K. Cincinnati Oh. 45249
7/17/08
I wanted to take the time to let you know of a very positive experience we had last week with one of your technicians. We had several appliances to be serviced, and your technician was most helpful, in fact, I would say the most helpful service representative I ever met.
He was able to repair a Sub-Zero ice machine that had not worked since the day installed over seven years ago. The pump kept overheating and we thought we had purchased a “lemon.” Drew determined the problem where others had not. The drain line was “kinked”, causing the pump to over heat and melt all the ice.
Additionally, he repaired and serviced two other Sub-Zero refrigerators, an Asko dishwasher and two Thermador ovens. I thought the least I could do was to let you know you have a member of your team who is very valuable to your organization. I would recommend you to anyone!
David C. Cincinnati Oh. 45202
8/03/11
Drew came out to service our dishwasher on 8/02/11. He was awesome-professional, on time and educated me on how to keep my dishwasher working. You guys are lucky to have such a talent on your team.
Chad N. Cincinnati Oh. 45202
4/19
I am very happy that Jeff was able to get my oven fixed. We were having a big party on Saturday and my wife was freaking out when the oven wasn’t working. I am thrilled that Jeff was able to come out on the same day that I called in.
John R. Mason Oh. 45040
4/14
What a great job Drew did and how nice he was. I was thinking about it and figured you probably get calls all the time with people complaining. So I wanted to make sure that Drew got this complement.
Lisa K . Hamilton Oh. 45011
4/15
I wanted to let you know what a great job Drew did on my Fischer & Paykel dishwasher. I prefer to have him as my tech.
Ellen K. Mason Oh. 45040
4/6
I want to say what a good job Drew did. He was very friendly and helpful. He explained everything very well. I was very happy with the service. I don’t normally compliment service technicians, but he did such a great job I felt that I needed to say something.
Brian & Paulette T. Loveland Oh. 45140
3/31
I wanted to let you know that Mike & Justin did a very good job. And that all your technicians always do a good job. But Mike and Justin did so well I felt I needed to let you know that they were very nice and helpful.
R.S. Cincinnati Oh. 45233
4/23
I just wanted to say what a great job Drew did !!
Janice B. Cincinnati Oh. 45202
3/22
Hi Drew:
On behalf of my wife and I, we would like to thank you for your over the top customer service in taking care of our dishwasher and refrigerator. You came into a difficult situation and tackled the problems with the only intent of leaving knowing that you went above and beyond the call of duty. We are sure that you will have very many customers because you have a great ability to communicate and you have a very can-do attitude.
Christopher S. Cincinnati Oh. 45208
4/12
Just wanted to let you know how pleased we were with your service received on 4/9.
We’ve had you before, but just wanted to tell you that your service people are terrific and we wouldn’t think of calling anyone else.
Jeff explained the situation with our Sub-Zero in such a way that even I could understand it. You have a great team there.
Nancy S. Cincinnati Oh. 45206
I wanted to call and say what a great job your technician did. He was very knowledgeable about my Insinkerator disposer.
I wanted to say how wonderful your technician was! I was very pleased by how polite he was and how careful he was in my home.
I have had other servicers to my home before and of all the service people I've had to my house your technician was the best! He was very delightful, awesome, pleasant and a very polite man! He was an eleven in my book and no one else has even gotten a ten from me!
Mon: | 8:00 AM - 5:00 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Tue: | 8:00 AM - 5:00 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Wed: | 8:00 AM - 5:00 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Thu: | 8:00 AM - 5:00 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Fri: | 8:00 AM - 5:00 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Sat: | Closed | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Sun: | Closed |
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