Frequently Asked Questions (FAQs)

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  1. Where are you located?

    2858 Banksville Rd
    Pittsburgh PA 15216

  2. What are your daycare hours?

    Monday - Friday 6:30am to 7:00pm
    Saturday & Sunday 10:00am to 4:00pm

  3. What are your drop-off and pick-up times?

    Monday - Friday 6:30am to 7:00pm
    Saturday & Sunday 10:00am to 4:00pm

  4. What are your daycare requirements?

    The safety and health of your pet is our first concern. Our The Dog Stop® Play/Stay contract includes a personality profile so we have basic information about your dog's temperament and match him with the right playmates. All boarding dogs that participate in daycare must demonstrate adequate social skills and the ability to play safely. On the first overnight stay at The Dog Stop®, we will evaluate your dog's interactions with other guests. If we find your dog isn't daycare friendly, he will instead receive personal playtime with our canine companions.
    Prior to boarding and/or daycare, you must provide proof of the following vaccinations from your vet:
    *Bordetella - Up to date vaccinations
    *Parvovirus & Distemper - Up to date vaccinations
    *Rabies - Up to date vaccinations
    We also require that your dog be on a regular flea and tick prevention program, such as Frontline or Advantage. (Flea Powders/Collars are not acceptable, with the exception of the Seresto Collar.) Dogs over 7 months old must be spayed or neutered in order to participate

  5. This is my pup's first time to daycare? What can I expect?

    * A very tired dog for 24-36 hours.
    * An extremely thirsty dog. It's not uncommon for dogs to drink 2-3 times the normal amount of water when they get home from daycare. We do have plenty water out for the dogs at ALL times, but once they slow down at home, their body wants more water.
    * Some pups may drool more than usual, this is just temporary!
    * Some dogs may experience a temporary loss of appetite due to fatigue.
    * Dogs have a great time wrestling and slobbering on each other. Some medium-length to long-haired dogs may pick up some "dog play" odors. This can be corrected with a quick Homecoming Bath!
    * Dogs use their mouths for many things including the correction of another dog's behavior towards them, communication, and play. Please be aware that with mouthing, wrestling, and chasing that bumps, bruises, cuts, and punctures can occur. The Dog Stop® will make owners aware of any issues that occur at The Dog Stop® and will take appropriate action for any issue that may occur.

  6. What happens over the holidays?

    The Dog Stop® is staffed to care for the dogs on all major holidays. The Dog Stop® hours of operation will be limited to half days, 6:30am to 1:00pm, the day before Thanksgiving, Christmas Eve, and New Years Eve unless stated otherwise.
    The Dog Stop® is closed for daycare on all major holidays (unless stated otherwise) including but not limited to: New Years Day, Memorial Day, 4th of July, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day.

  7. When and what will my dog(s) be fed during daycare?

    Unless there is a special need, daycare dogs are not fed during their play day at The Dog Stop®. It is recommended that dogs be fed their meals at home.

  8. What happens if I cannot drop off or pick up my dog during the Dog Stop®'s business hours?

    We will do our best to help you out. Whenever possible we will make special arrangements to meet our clients' needs, although additional costs may apply. Tardiness that is not arranged for in advance may be subject to a fee at the sole discretion of management.

  9. What is your reservation/cancellation policy?

    There is no required advance notice for daycare reservations or cancellation.

  10. May I leave toys or bedding with my dog?

    You can, however there is a risk of soiling and we cannot make any guarantees that the items that you bring will be returned. Items must be clearly labeled and cannot have noisemakers in their construction.

  1. What are your facility hours?

    Monday - Friday 6:30am to 7:00pm
    Saturday & Sunday 10:00am to 4:00pm

  1. Is boarding available all year long?

    Boarding is available 365 days a year.

  2. What are your boarding requirements?

    The safety and health of your pet is our first concern. Our The Dog Stop® Play/Stay contract includes a personality profile so we have basic information about your dog's temperament and match him with the right playmates. All boarding dogs that participate in daycare must demonstrate adequate social skills and the ability to play safely. On the first overnight stay at The Dog Stop®, we will evaluate your dog's interactions with other guests. If we find your dog isn't daycare friendly, he will instead receive personal playtime with our canine companions.
    Prior to boarding and/or daycare, you must provide proof of the following vaccinations from your vet:
    *Bordetella - Up to date vaccinations
    *Parvovirus & Distemper - Up to date vaccinations
    *Rabies - Up to date vaccinations
    We also require that your dog be on a regular flea and tick prevention program, such as Frontline or Advantage. (Flea Powders/Collars are not acceptable, with the exception of the Seresto Collar.) Dogs over 7 months old must be spayed or neutered in order to participate.

  3. How do I make a boarding reservation?

    To make a boarding reservation, complete our Boarding Reservation form online or contact our location.
    If your dog hasn't stayed with us before, you can fill out our New Client Form online. Please remember to bring your vaccination records when you drop off your pet to expedite check-in.
    During our busy summer and holiday periods, we recommend making your reservation weeks in advance as we reach full occupancy on a regular basis.

  4. When can I drop off/pick up my pet(s)?

    Drop-off and pick-up is available Monday - Friday 6:30AM to 7:00PM, Saturday and Sunday 10:00AM to 4:00PM.
    The Dog Stop® is closed for drop-off and pick-up on all major holidays (unless stated otherwise) including but not limited to: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day.

  5. When and what will my dog(s) be fed?

    It is preferred that you prepare your dog's individual meal portions either in labeled plastic bags or storage containers. We will feed your pup according to the schedule you provide. In the event food is not provided, they will be provided with a premium dog food.

  6. Do you provide treats?

    Absolutely. Overnight guests can add a bedtime snack on to any night of boarding for $1.50- $3.00 a treat. Treats include bully sticks, cow ears, and pig ears

  1. What is required for my dog to play/stay at The Dog Stop®?

    The safety and health of your pet is our first concern. Our The Dog Stop® Play/Stay contract includes a personality profile so we have basic information about your dog's temperament and match him with the right playmates. All boarding dogs that participate in daycare must demonstrate adequate social skills and the ability to play safely. On the first overnight stay at The Dog Stop®, we will evaluate your dog's interactions with other guests. If we find your dog isn't daycare friendly, he will instead receive personal playtime with our canine companions.
    Prior to boarding and/or daycare, you must provide proof of the following vaccinations from your vet:
    *Bordetella - Up to date vaccinations
    *Parvovirus & Distemper - Up to date vaccinations
    *Rabies - Up to date vaccinations
    We also require that your dog be on a regular flea and tick prevention program, such as Frontline or Advantage. (Flea Powders/Collars are not acceptable, with the exception of the Seresto Collar.) Dogs over 7 months old must be spayed or neutered in order to participate

  2. Do you administer medication?

    Yes. We administer medications (pills, ointments, etc.) on a case-by-case basis. Just provide the medication and instructions on drop off. If your dog has had a recent major medical issue, we may require a release from your vet before being allowed back into daycare or boarding.

  3. What happens if my dog is injured or becomes ill?

    In the event your pup becomes sick or injured, we will immediately contact you to determine the next steps on a case-by-case basis. If we cannot reach you, we will take all steps necessary to ensure the health and safety of your dog.




Contact Us

  Call 412-343-1171 Today

  Fill out the Form or Call to:
  • Ask About Day Care
  • Schedule Boarding Services
  • Learn About Current Specials
  • Dog Walking Services

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