Wendell August was started in Brockway, Pennsylvania in 1923. In 1932, at the urging of a friend, Mr. August moved his company to Grove City, Pennsylvania where we have been headquartered ever since.
Please visit our Personalization page.
At Wendell August, we craft our giftware in six different metals: aluminum, bronze, copper, pewter, stainless steel and sterling silver.
Our best selling items are available in bronze. However, bronze is a bit more expensive and harder to work for our craftsmen than aluminum and so we sell more items in the aluminum than the bronze. Thus our offering is more complete in aluminum than bronze.
We operate three Wendell August retail stores with a complimentary workshop tour at our Flagship store and a simulated tour at our Holmes County store. We also have select products available at retailers throughout the United States. Please visit our Locations page.
We are unable to formally appraise the value of our older pieces. However, many of our Wendell August antique pieces are purchased and sold through online web auctions by antique aluminum collectors, which should give you a sense of the current secondary market value.
Wendell August does offer gift-wrapping. Once you add an item into your shopping cart, you will be given the option to add gift-wrapping at a nominal cost per item.back to top
Online purchases will be charged to your credit card when the order is shipped.
Currently Visa, MasterCard, Discover and American Express are the only acceptable forms of payment for your online purchases.
We take seriously the security for all personal and non-personal information associated with our visitors and customers. We use Secure Socket Layer (SSL) encryption technology.
Yes, but sales tax will only be charged on shipments to Ohio and Pennsylvania.
We accept Visa, MasterCard, Discover and American Express credit cards.
Wendell August has retail and workshop operations located in both Ohio and Pennsylvania. Therefore, sales tax is applied to items shipped to these two states and is based on their individual sales tax rates. Sales tax is also calculated on shipping charges in Pennsylvania because it is, by law, a taxable service.
No. You may place an order using your Wendell August Gift Card by visiting any of our three company stores or over the phone by calling 1-800-923-4438.
No. Our website will always calculate tax on your order and transfer into our ordering system with tax intact. To place an order for a Tax Exempt organization, please call the Customer Service Manager at 1-800-923-4438. You will need to provide your Tax Exempt forms, she will set up an account for your organization and place your order over the phone.back to top
For your convenience, you may email us at firstname.lastname@example.org. One of our representatives will look into your request and provide an email response within 24 hours. Or you may contact our Customer Care team at 1-800-923-4438, Monday through Saturday 9:00 am - 5:00 pm and Sunday 12:00 pm - 5:00 pm (Eastern Standard Time).
We work with distributors nationwide who represent us and can work directly with you to create a world class solution for your need. Please see our Corporate Sales web site, call us at 1-800-923-1390, or email us at email@example.com and we will put you in touch with the distributor in your area.back to top
Absolutely! We like to say "food safe, from preparation to clean-up". As you are getting ready to eat or entertaining friends and family, your Wendell August item is ready to for the event as well! When your meal or celebration is over, just clean your item per the instruction below. If you'd like to cut on your WA ware, please only do so if you have a tray protector, sold separately. Cutting directly on the piece will add a deep gash to the metal that most likely will be permanent. Also, don't cook in your Wendell August item but you can chill in it. Dishwashers are a no-no as well.
Please see our Product Care section on this page.back to top
Please download our Jewelry Product Care guide.
We carry a very comprehensive product catalog on our web site and are adding new products constantly. However, this does not include every item we carry. Long-term, we will have all of our products available on our web site.
We will be delighted to service your customized needs. Please contact us at 1-800-923-4438, Monday through Saturday 9:00 am - 5:00 pm and Sunday 12:00 pm - 5:00 pm (Eastern Standard Time), and we will be happy to assist you.
Yes. Periodically we will introduce a limited edition collection. These collections are limited by length of time or the number of pieces produced. After the edition is closed, the design is retired.
Since these items are part of our limited edition collection, they are no longer in production and unfortunately, can no longer be ordered. You may be able to locate some of our earlier pieces through online web auctions and possibly collector publications.
Currently all orders placed online are shipped directly to you from our workshop near Grove City, PA. If you wish to pick up an order in one of our retail stores, your order must be placed with that store directly.back to top
We hope that you are completely satisfied with your Wendell August purchase and your satisfaction is our primary concern. We will gladly exchange, credit, or refund your purchase price should any stock item fail to meet expectations. Simply return the item in new, unused condition within 90 days accompanied by your proof of purchase receipt. Jewelry needing repairs within 120 days of purchase, will be done at no cost to the customer. Contact customer service for pricing on repairs for jewelry more than 120 days from purchase. Custom order products or engraved products are not returnable. Before ordering product with engraving, pay special attention that the engraving information is accurate. Because each of our pieces are handcrafted and we strive to ship them to you very quickly, we are unable to change engraving once the order is placed. Shipping charges are non-refundable.
Wendell August makes every effort to ensure that shopping with us is a safe and enjoyable experience for our customers. To ensure the maximum level of security, our web site is hosted on secure servers and utilizes Secure Socket Layer (SSL) encryption technology. This technology ensures that your personal shopping information (credit cards, phone numbers, addresses, etc.) is protected when transmitted over the Internet to our server.
If you’re still concerned about ordering electronically, you may place your order by phone at 1-800-923-4438, Monday through Saturday 9:00 am – 5:00 pm and Sunday 12 am – 5 pm (Eastern Standard Time).back to top
In Stock Items: Generally, any of the items featured on our site are in stock and usually ship within 1 business day.
Backordered Items: Backordered items (those not in stock) usually ship in 5-7 business days.
Personalized/Engraved Items: Personalized/Engraved Items usually ship in 5-7 business days.
Standard Shipping Lead Times: We ship our orders via FedEx Ground Service or United States Postal Service. If you select Standard Shipping for U.S. shipments (in the contiguous United States), the time your package is in transit will be 3 to 7 business days, depending on where you live. In-stock non engraved items ship the same day if the order is placed before noon Monday through Friday, or will ship the next business day if placed after noon. Saturday orders and Sunday orders placed will ship the following Monday afternoon. So on average, you can expect to receive this item at your door 4 to 10 business days after you place your order. Generally, backordered or engraved items take 5-7 business days to complete, and with the 3-7 days in transit, should arrive in approximately 8 to 15 days.
Orders with items of different availabilities: If your order includes several items with different availabilities, you should use the longest availability time for your order. That's because multiple-item orders are held for shipment until all items are available. (For instance, if you order three items, and two have an availability of 1 to 2 business days while one has an availability of 5 business days, your order will ship in 5 business days). You may request to have your order shipped in multiple shipments, if all items are not available for immediate shipment. You will be charged the full shipping rate plus $4.00 for each additional shipment, even if all shipments are going to the same address.
Express Delivery: We offer express delivery service on in stock items for delivery in 1 to 2 days. Please see the Shipping Chart below for orders placed by 12:00 pm. Please phone our Call Center at 1-800-923-4438, Monday through Saturday 9 am - 5:00 pm or Sunday 12:00 pm to 5:00 pm (Eastern Standard Time) to check on availability of items and to assist you in placing your order.back to top
Wendell August ships all packages via FedEx from our fulfillment center located in Mercer, PA. Days represented on the shipping chart below are business days from when we ship your order until it arrives and do not include weekends or holidays.
All orders of in-stock and non-engraved products will ship on the date of the order (if before 11:30 AM EST) or the next business day (if after 11:30 AM EST).
Orders containing backorder or engraved products will ship as soon as they are ready; usually within 3-5 business days.
All international orders must be entered over the phone with our Customer Service Department at 1-800-923-4438. Please call to request a shipping quote.
NOTE: Any additional Customs, duties and taxes required by the destination country are the responsibility of the recipient.
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